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Job: Medical Assistant II

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Medical Assistant II
Jan. 17, 2019
Menomonee Falls
Medical College of Wisconsin

Job Description

Position Description:


Under the direction of clinic leadership, facilitate efficient clinic flow by maintaining excellent patient care and customer service by performing patient care and front desk duties. This position will float to other spine care locations as needed such as: Mequon and Wauwatosa.


_In order of importance _

  • Prep physician clinics ensuring all required documentation and radiology imaging is available for appointment.

  • Prepare patient exam rooms and equipment and select instruments using aseptic and sterile techniques.

  • Escort patient to exam room, obtain brief history and vital signs. Update electronic medical record for physician review.

  • Assist physician with patient exams and procedures. Schedule appointments per clinic protocol. Schedule clinic appointments, ancillary tests and maintain appropriate scheduling information.

  • Receive and route incoming clinic phone calls to appropriate area. When necessary, record accurate messages and distribute to appropriate area.

  • Clean and stock patient exam rooms.

  • Cross-train in check-in and checkout.

  • Float to other Spinecare locations as needed

  • Other duties as assigned

Preferred Schedule:
M-F 40 hours

Position Requirements:

Knowledge - Skills - Abilities

Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting. Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills


Appropriate education and/or experience may be substituted on equivalent basis

Minimum Required Education: High School Diploma or equivalent

Minimum Required Experience: 2 years medical assisting experience or graduated from an accredited Medical Assistant program

Certification: National Medical Assistant Certification required

About MCW
The Medical College of Wisconsin (MCW) is one of the largest healthcare employers in Wisconsin. We are a distinguished leader and innovator in the education and development of the next generation of physicians, scientists, pharmacists and health professionals; we discover and translate new knowledge in the biomedical and health sciences; we provide cutting-edge, collaborative patient care of the highest quality; and we improve the health of the communities we serve.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

EEO/AA - Minorities/Females/Vets/Disability

The Medical College of Wisconsin is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, veteran status, disability or sexual orientation.

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