Under the direction of clinic leadership, facilitate efficient clinic flow by maintaining excellent patient care and customer service by performing patient care and front desk duties. This position will float to other spine care locations as needed such as: Mequon and Wauwatosa.
_In order of importance _
Prep physician clinics ensuring all required documentation and radiology imaging is available for appointment.
Prepare patient exam rooms and equipment and select instruments using aseptic and sterile techniques.
Escort patient to exam room, obtain brief history and vital signs. Update electronic medical record for physician review.
Assist physician with patient exams and procedures. Schedule appointments per clinic protocol. Schedule clinic appointments, ancillary tests and maintain appropriate scheduling information.
Receive and route incoming clinic phone calls to appropriate area. When necessary, record accurate messages and distribute to appropriate area.
Clean and stock patient exam rooms.
Cross-train in check-in and checkout.
Float to other Spinecare locations as needed
Other duties as assigned
M-F 40 hours
Knowledge - Skills - Abilities
Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting. Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills
Appropriate education and/or experience may be substituted on equivalent basis
Minimum Required Education: High School Diploma or equivalent
Minimum Required Experience: 2 years medical assisting experience or graduated from an accredited Medical Assistant program
Certification: National Medical Assistant Certification required
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