JOB SUMMARY: WORKS UNDER THE GENERAL DIRECTION OF THE PHYSICIAN OR NURSING PERSONNEL. REPORTS DIRECTLY TO THE OFFICE MANAGER. IS ABLE TO PROVIDE HEALTH CARE TO INDIVIDUALS AND FAMILIES AS INSTRUCTED BY THE PHYSICIAN; PERFORMS ROUTINE CLINICAL PROCEDURES AS DIRECTED BY THE PHYSICIAN; PARTICIPATES IN PATIENT EDUCATION; ENTERS APPROPRIATE DOCUMENTATION INTO PATIENTS' CHARTS; PERFORMS ALL OTHER DUTIES ASSIGNED WITHIN THE SCOPE OF THEIR LICENSURES.
DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)
1. Implements patient care under the guidance and direction of the physician, nurse and/or clinical supervisor.
2. May screen phone calls during triage under the supervision of a physician or nurse. Will function as a patient screener only, and will not make medical decisions during the triage process. Any triage phone call or face-to-face triage situation requiring a medical decision will be immediately referred to the nurse or physician.
3. May perform intramuscular, intradermal, or subcutaneous injections if certified and approved by the physician. After administering injections, the action must be documented in the patient's medical record, and countersigned by the physician.
4. Assists physicians and/or nurses in providing nursing care to patients in accordance with clinic policies and procedures. Takes patient history, height, weight, temperature and blood pressure.
5. Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions.
6. Records and signs all information in the patient's medical record. Transfers medical records as requested.
7. Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments, exam rooms, lab and nurses station. Assures presence of necessary instruments.
8. As instructed and directed by the physician, notifies patients of test results.
9. Arranges for patient admissions, procedures and tests ordered by the physician. Arranges surgery schedule with patients, other professionals and healthcare facilities.
10. Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies. Collects payments and enters charges into computer system.
11. Registers new patients into computer system and verifies all patients addresses, telephone numbers and insurance information.
12. Maintains strict patient confidentiality, uses complete discretion when discussing patient information.
13. Willingly participates in continuing education and other appropriate activities to maintain professional competence.
14. Sets up patient appointments and referrals. Follows up on missed appointments.
15. Maintains and follows all office policies and procedures.
16. Performs additional tasks, special projects and/or duties as negotiated.
17. Maintains strictest confidentiality.
18. Adheres to Methodist Medical Group policies and procedures; Methodist Medical Group does not Code for any practice.
19. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation
20. Must be able to support the clinic efficiency and cohesion.
21. Prepares new and establish patient records for office visit by filing current reports, obtaining requested reports from outside facilities and generalized filing duties
22. Obtaining precertification on scheduled hospital test for patients
KNOWLEDGE, SKILLS AND ABILITIES:
The responsibilities and duties listed above are representative of the knowledge, skill and ability required. Knowledge of professional nursing theory and practice to give and evaluate patient care.
Skill in applying and interpreting principles, methods and techniques of professional nursing to provide patient care. Perception necessary to observe pertinent detail when reading thermometers, blood pressure devices, other equipment, gauges and observe patient's condition. Knowledge of common safety hazards and precautions to establish a safe working environment. Ability to maintain quality control standards. Strong positive interpersonal skills; can effectively communicate both verbally and written. High degree of initiative and organizational skills.
Graduation from an accredited program for medical assistants.
National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.
Valid CPR certification
EXPERIENCE AND SKILLS
Two or more years of professional medical assisting in a practice setting preferred.
TYPICAL PHYSICAL DEMANDS
Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Occasionally lifts and carries items weighing up to 100 pounds with assistance. Requires normal visual acuity and hearing. Extensive standing and walking; frequent exposure to potentially infectious agents, communicable diseases, toxic substances, medicinal preparations and other conditions common to a physician's office; requires working under stressful conditions or working irregular hours.
TYPICAL WORKING CONDITIONS
Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment.
code: Methodist Medical Group
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