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Job: Medical Assistant/ Secretary

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Medical Assistant/ Secretary
Feb. 13, 2018
Steward Health Care System

Job Summary:

The position is a member of the health care team who provides administrative as well as clinical support to ensure quality care to patients and the smooth day-to-day operation of the physician practice. Duties will include, but are not limited to, medical assistant duties, answering telephones, making appointments, verifying patient demographic and health insurance information, assembling patient charts, scheduling, data entry and filing.


Medical Assistant Functions:

•Takes vital signs

•Chaperones female patients as needed

•Reports significant observations and patient problems to appropriate care givers

•Cleans instruments and equipment, as needed

•Triage telephone calls

•Obtain prior authorizations

Medical Secretary Functions:

•Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member and received the information.  Provides routine information to callers

•Prepares the daily schedules for the office, prepares patient medical records, ensuring that the proper medical record has been selected and the appropriate paperwork has been attached to the medical record (i.e., encounter form, etc.)

•Schedules patients' appointments and appropriate testing for patients as directed. Facilitates admissions to hospital

•Verifies information from patients including demographic and health insurance information

•Provides administrative support for physician. Prepares correspondence, forms and other documents are requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature

•Organizes and updates files, medical records, and office records


•Education from approved medical assistant program or equivalent

•High School Diploma or equivalent

•1 to 3 years of experience as a Medical Assistant preferred

•Experience with performing medical secretary duties

•Experience with electronic medical record strongly preferred (Athena a plus)

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