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Job: Patient Care Tech- Home Care

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Patient Care Tech- Home Care
May 15, 2018
Cedar Rapids
Mercy Medical Center - Cedar Rapids


  • This job supports Mercy's philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.

Job/Position Specific Duties

  • Job Specific Duties/Essential Functions
    • Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
    • Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
    • Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
    • Demonstrate effective and age appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
    • Maintains accurate and real time documentation of patient care provided
    • Assures patient privacy by knocking on doors, closing curtains and protecting patient information
    • Responds within scope of practice to emergencies and life threatening conditions
    • Demonstrates support for changes in practice designed to improve performance.
    • Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
    • Maintain cleanliness and organization of patient rooms and department work areas
    • Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
    • Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.
  • Position Specific Job Duties/Essential Functions
    • Demonstrates ability to function independently.
    • Demonstrates tolerance of home environment and diverse life style of patient/family.
    • Provides homemaking services.
    • Performs tasks and support functions for the patient as delegated by the Case Manager
    • Communicates changes in condition and pertinent information about the needs of the patient to the Case Manager.
  • Knowledge, Skills and Abilities
    • Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette
    • Creates a welcoming environment for all healthcare team members
    • Demonstrates the ability to provides safe and effective patient care
    • Must have the ability to remain focused in stressful situations and perform multiple tasks quickly
    • Displays a compassionate attitude toward the care of the sick
  • Professional Experience- Required vs. Preferred
    • Previous Patient Care Tech or Certified Nursing Assistant experience preferred
  • Education-Required vs. Preferred
    • High School diploma or equivalent preferred

Completion of CNA or Health Support Professional program required

  • Licensure, Certification, Registration - Required vs. Preferred

  • Current certification in BCLS, in accordance with the American Heart Association required.

  • Current and valid driver's license, own transportation and automobile insurance.

  • Physical Activity Requirements

  • Constant = 67-100% of workday

    • Reaching
    • Standing
    • Walking
    • Talking
    • Hearing
  • Frequent = 34-66% of workday
    • Lifting
    • Repetitive motion
    • Balancing
    • Stooping
    • Kneeling
    • Crouching
    • Pushing
    • Pulling
    • Grasping
    • Feeling
    • Handling
  • Occasional = 33% or less of workday

    • Sitting
    • Fingering
    • Climbing
  • Physical Demand Requirements

  • Heavy: Exert 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequently

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