American Ambulance Central Florida began providing service in Seminole County and now serves Orange, Osceola, Polk, and Flagler counties encompassing the greater Orlando area. American Ambulance provides basic and advanced life support as well as critical, ventilator, and bariatric services. American Ambulance has contracts with Nemours Children's Hospitals as well as the free-standing ER's in the area providing branded specialty care ambulances and staffing for the emergency department of the hospital. If you are looking to start your career in Emergency Services, expand on your clinical knowledge, or just to work in your chosen field of employment gaining the best experience you will be able to find, American can be a great fit for you.
Responsible for providing high quality emergency and non-emergency medical
care and transportation to patients while providing exceptional customer
service. This includes assessment, triage, and treatment utilizing standards
and guidelines established by American Ambulance Medical Director. Assessing
the nature and extent of illness or injury to establish and prioritize the
care needed for safe transport of the patient to the appropriate facility; is
responsible for carrying out the mission and goals of American Ambulance
assuring that safety remains the highest priority throughout the transport
Essential Duties and Responsibilities
- Customer service
- Customer relations: works collaboratively with sending and receiving facilities and medical professionals to ensure the best possible outcome for all patients and customer experiences.
- Family relations: communicates effectively, efficiently, and compassionately with family and/or guardians to ensure the best possible outcome.
- Provides care from the initial contact until care is relinquished to the accepting medical facility while maintaining thorough patient care documentation.
- Practices care within his/her scope of practice as defined by the state EMS Agency and American Ambulance protocols as well as within the directives set in place by the Medical Director.
- Maintains documentation of required licensure, certifications, and continuing education.
- Knowledgeable in use and routine maintenance of all equipment and supplies used by American Ambulance.
- Responsible for reporting medical equipment failures and taking initial steps to ensure repair of equipment as directed.
- Maintains adequate supplies and equipment onboard ambulance to deliver patient care and maintain compliance.
- Keeps assigned vehicle clean, sanitized and orderly to ensure rapid response and professional appearance to all transport requests.
- Maintains positive interpersonal relationships and work collaboratively with colleagues, EMS Representatives, hospitals, and the public.
- Completes all required documentation (written and electronic).
- Complies with safety standards to assure safety of self, medical personnel, patient, and equipment.
- Serves as a role model, educator, and clinical resource to other staff.
- Maintaining a clean and complete uniform, personal hygiene, and professional, pleasant, and polite demeanor to all persons with whom the individual comes in contact with while on duty.
- Other duties as assigned by Administration
- Must be at least 18 years of age
- High school diploma or General Education (GED) or equivalent
- Must be able to communicate and understand English verbally and in writing
- May not be currently employed by another ambulance company or entity which could pose a conflict
Licenses and Certifications (must be valid, current, and/or in good standing):
- State Driver's License
- EMT Stats License
- CPR (American Heart Association preferred or equivalent for BLS Providers)
- EVOC/CEVO for 16 hours (optional provided once hired)
- FEMA Certifications: 100, 200, 700, 800, & HazMat (optional completed once hired)
Basic life support skills as defined by the State of Florida, Company Medical
Director, and Medical Standards.
- As required to practice as an EMT as defined by the State of Florida's scope of practice
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Ability to add, subtract, multiply, and divide
- Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Described here are representative of those that must be met by an employee to
successfully perform essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
- Complete and pass Pre-Employment Physical Abilities Test
- Regularly required to use hands to perform medical procedures and assessments; reaching with hands and arms
- Speak, see, hear, and smell
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
- Frequently sit, stand, walk, climb or balance, stoop, kneel, and crouch or crawl
- Must frequently lift and/or move up to 150 lbs; working with a partner, the weight occasionally exceeds 250 lbs
- Strength required but not limited to arms, legs, and shoulders to lift, push, and pull patients with and without assistance at various times
- Maintain adequate physical condition to be able to perform job duties
- Duties are often performed at high stress levels requiring employees to function effectively and independently while maintaining good working relations with those they come in contact with
- Act calmly and quickly in emergency situations
- Work independently and as part of a team; sometimes alongside emergency fire and police units
- Create and maintain a positive and cooperative working environment in stressful situations
- Work during odd hours and for extended periods; indoors, outdoors, adverse and inclement weather conditions
- Avoid or minimize health risks and exposure for all blood borne pathogens and other airborne pathogens including MRSA by using Personal Protective Equipment (PPE)
Work environment characteristics described here are representative of those an
employee encounters while performing essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform essential functions. While performing duties of this job, the
employee frequently works near moving mechanical parts and in outside weather
conditions; and frequently exposed to blood borne pathogens or airborne
particles, fumes and gases, electrical and chemical hazards, and vibrations.