Patient Access Services (PAS) employees are often the first impression patients and guests have of the organization. Therefore, it is the responsibility of all PAS employees to present themselves with professionalism in behavior and appearance and assist all internal and external customers with service excellence.
All PAS employees are responsible for the creation, maintenance and integrity of the Master Patient Index and perform a variety of functions that support patient safety, revenue integrity and organizational growth. It is the responsibility of the Patient Access management team to ensure people and processes are aligned in order to achieve such outcomes.
Minimum typing speed of 45 wpm (must reach minimum typing speed within 90 days of hire/temp placement)
Two years professional experience in a customer service related field
Ability to multi-task in a high-paced environment
Ability to receive and express detailed information through oral and written communications
At least two years' professional experience in a high-paced medical office preferred
Understands managed care requirements preferred
Bi-Lingual - Spanish (preferred), Farsi, Assyrian, Punjabi or Portuguese preferred
Primary Location: Turlock, California
Facility: Emanuel Medical Center
Job Type: PT2Y
Shift Type: Rotate
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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